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Customer FAQs

If talking to a real-life human is more your thing, you can reaches via our email below.

FAQ

Returns/refunds

If I am dissatisfied with a purchase, can I get a refund?

For our plugins, if you are unhappy with our tools, you have 14 days from the date or purchase to reach out for a full refund.

For our DCTLs, due to the nature of this product, we are unable to issue refunds after purchase.

Compatibility

What are you tools compatible with?

Our plugins are currently supported only in DaVinci Resolve. We support both Mac and Windows, but specific system requirements can vary by product, so be sure to check the product page for details.

Will you support more NLEs/color software in the future?

We certainly aim to!

Product Support

Do you offer product support?

Of course! Reach out anytime via email or Discord for support. We're here to help!

Get in touch

Have questions about your order, or a general enquiry?